COVID-19 Info

11th May 2020

HIRE BOATS AND YARD ACCESS

Updated information for the access to the boatyard.

All Hire boat operations have now been cancelled until further notice, but we are now waiting for the E.A. to re-open the river

You can now have access to your boat to work on but please respect the two meter distancing rule and not gathering in groups. The river is still closed to all but essential movements.

The measures now being enforced allow you to have access to your boat but as yet there are no boat movements allowed as the river is still closed.  We will still continue to take orders over the phone, email or via the website for Parts, Gas, and Fuel but collection from the boatyard can only be via previous arrangement via the phone.

We will be able to make deliveries by post for most items. Gas and fuel can be delivered locally for a small charge.

With the restrictions being enforced on meeting places, gyms, pubs and restaurants etc, we cannot operate and comply with the government guidelines to protect our staff and customers on a lot of the work we do until further notice.

This information will be updated as and when new guidance is available

YARD GENERAL

We are keeping the boatyard open for deliveries. Please respect the safety of all our staff and customers by restricting your visits to the minimum, and only entering office areas and workshops if asked to do so and keeping your distance. Please phone first with any queries as the office may be operating remotely.
We are working as individuals. This measure is to keep the risk of infection to a minimum.

If any of our staff or families were to report any of the symptoms or have been exposed to 3rd parties, which have been exposed, they would immediately be required to isolate themselves in accordance with government guidelines.

We are asking our customers to be sensible by only using email or phone for all enquiries and payments.

If for any reason you are in the yard you are expected to maintain a reasonable distance from all persons within the boatyard area and not to gather in groups which would be against government guidelines. A careful use of washrooms and toilets washing hands regularly and cleaning down surfaces after being in contact with them will help to get us all through these difficult times.

Working out of the yard on your boat or premises

If we are asked to work on your boat or premises we will do so as long as we are satisfied that the boat or house is not being used by any person suffering with symptoms of the virus or it can be left with us or we have access to so work may be completed without other people in close proximity.

We look forward to continue to serve our customers so that they may enjoy their boating and heating this season. Please stay safe and take all precautions against spreading this virus so we can all get back to playing around with our boats.

Chertsey Meads Boatyard.  Shields Gas Services